“The key to being an effective mediator is building relationships. Throughout my career, I have established credibility and trust with everyone with whom I have interacted by acting with integrity, by listening carefully, and following through on my commitments. I bring these same skills and character traits to the role of mediator. I will devote the time, energy, and creative problem-solving skills to resolve the parties’ disputes without litigation.”

Kim Bixenstine has more than 35 years’ experience that equip her to facilitate the resolution of a wide range of civil disputes. She is a member of the American Arbitration Association’s national panels for mediators and arbitrators for both health care and employment disputes. Based on her expertise in health law, in September 2021, she was named Leader-in-Residence for Health Law & Policy for Cleveland-Marshall College of Law of Cleveland State University.

 

Served as Chief Compliance Officer in charge of compliance and ethics for University Hospitals, a major health care system with over $4B in revenue, 27,000 employees, over 2500 physicians, an academic medical center, 11 community hospitals, 2 large joint venture hospitals, home care and hospice services, and affiliated health-care entities. Reported to CEO and Audit & Compliance Committee of the Board in this role.  While in this role, the organization was awarded Ethisphere’s award as one of the World’s Most Ethical Companies all four years.  Before that, served as Vice President & Deputy General Counsel of same health care system, in charge of claims, litigation and risk management. Established a best-in-class claims & litigation and risk management function and handled a wide range of matters including medical malpractice, employment, contract, antitrust, business/ commercial, physician peer review, governance, general liability, insurance, False Claims Act, Stark/Anti-Kickback, and HIPAA matters.  

Prior to that, served as Vice President and Chief Litigation Counsel for a TRW, Inc., a Fortune 500 company, and before that as a litigation partner at Jones, Day. In those roles, handled extremely complex matters, such as major government investigations, environmental, high-stakes business, and multi-party and multi-state product liability matters.  Following Law School, served as Law Clerk to The Honorable David Porter, S.D. Ohio.

Currently serves as Leader-in Residence for Health Law & Policy for Cleveland-Marshall Law School, Cleveland State University.

   

Experience mediating numerous health care disputes (including medical malpractice, wrongful death, nursing home and assisted living matters), employment matters (including all types of discrimination, wrongful discharge, compensation matters, and class actions), business/commercial and property damage matters. Experience includes mediating multi-party and class action disputes.

Arbitration experience as advocate and party-executive prior to becoming a neutral includes complex business and executive compensation disputes.